Terms & Conditions

These Terms & Conditions govern your access to and use of Prelhe, including the website at www.prelhe.com, related mobile experiences, applications, features and services (collectively, the “Platform”).

By accessing, registering for, or using Prelhe, you agree to these Terms and the policies referenced on this Platform.

1. User Accounts

You agree to provide accurate and complete information when creating or maintaining your account. You are responsible for activity carried out through your account and for keeping your login credentials secure.

2. Platform Services

Prelhe provides social networking, communication, creator, media, subscription and other digital platform features that may be introduced or updated from time to time.

Availability of particular features may depend on account status, eligibility, subscription level, device capabilities, permissions or applicable regional requirements.

3. Payments and Paid Services

Certain Prelhe services may require payment. Before completing a paid transaction, applicable pricing and relevant service information will be presented to the user.

Payment processing may be handled through authorised third-party payment service providers.

4. Acceptable Use

You must not use Prelhe for unlawful, fraudulent, abusive or prohibited activities, or in a manner that violates applicable laws or the rights of another person.

Unauthorised access, misuse of Platform systems, impersonation, fraud, infringement or deliberate interference with Platform operation may result in restriction or suspension of access and other appropriate action.

5. User Content

Users may create, upload, publish or communicate content through Platform features. Users remain responsible for content they submit and must have the rights or permissions necessary to use and share that content.

Prelhe may restrict or remove content where required for Platform safety, enforcement of Platform rules, protection of rights or compliance with applicable law.

6. Intellectual Property

The Prelhe name, Platform design, software, interfaces, graphics and other Platform-owned materials are owned by or licensed to Prelhe and may not be copied, exploited or used without appropriate authorisation.

7. Third-Party Services

Prelhe may contain integrations or links involving third-party services. Those third parties may operate under their own terms, policies and privacy practices.

8. Service Availability

We work to keep the Platform available and reliable, but availability may occasionally be affected by maintenance, technical problems, security requirements, network conditions, third-party systems or events outside reasonable control.

9. Refunds and Cancellations

Requests relating to cancellation or refund of eligible paid services are handled according to the Prelhe Refund and Cancellation Policy available on this website.

10. Changes

These Terms may be updated when Platform features, legal requirements or operating practices change. The latest version displayed on this page will apply from its stated update date.

11. Governing Law

These Terms are governed in accordance with applicable laws of India. Disputes will be handled by courts having competent jurisdiction under applicable law.

12. Contact

Questions, complaints or communications relating to these Terms may be submitted through Prelhe's official support or contact channels available on the Platform.